Amazon’s Alexa Upgrade Faces Criticism as Investors React Modestly
Amazon's Alexa platform, once a pioneer in smart home technology, is now facing ridicule for its lackluster upgrades. A long-time user described the device as a "glorified timer," highlighting its failure to evolve beyond basic functionalities. The recent improvements, dubbed Alexa+, have done little to address these concerns, with users frequently resorting to smartphones for answers Alexa cannot provide.
Investors reacted cautiously, sending Amazon shares slightly lower in Wednesday's trading session. The critique underscores a broader challenge for tech giants: maintaining innovation momentum in saturated markets. As voice assistants become ubiquitous, the bar for meaningful upgrades rises exponentially.